NAMID builds and runs the system that answers your calls, forms and messages, books the appointment and follows up until the customer shows up. You keep doing the work you are paid for.
Zurich, Switzerland · Systems for businesses that sell by appointment
Where the money goes
An inquiry has four moments where it can quietly disappear. Each one looks small on the day and adds up over a month.
TodayThe line is busy, it is lunch, it is 7 pm. The caller hangs up and tries the next name on the list.
With NAMIDEvery call, form and message is picked up at once, around the clock.
TodayThe web form waits until tomorrow morning. By then they have spoken to someone else.
With NAMIDA callback within a minute, while the interest is still fresh.
TodayThree voicemails back and forth, and still no date in the calendar.
With NAMIDThe appointment goes straight into your calendar and is confirmed by text.
TodayNo reminder, no-show, and a slot you cannot sell twice.
With NAMIDReminders, easy rescheduling and follow-up with everyone who went quiet.
7×
Companies that tried to reach a new lead within an hour were nearly seven times as likely to have a real conversation with a decision maker as those that waited one hour longer. Harvard Business Review, The Short Life of Online Sales Leads (2011)
Your numbers
Example values, not a forecast. Move the sliders to your own numbers and bring the result to the call.
You are walking away from
$9,000per month
$108,000 a year
100 × 30% × 20% × $1,500 = $9,000 per month
That is about 6 customers a month who had already contacted you.
Bring this number to a callWhat we build
Start here
Answers, books and follows up. On the phone, on your forms and by text.
When the calendar has room
More of the right inquiries. Ads, landing pages, your Google profile and reviews, measured by booked appointments instead of clicks.
Underneath it all
The basics, set up properly. Domain, e-mail, calendar, CRM and the automations between them, so nothing depends on sticky notes or one person’s memory.
Who it is for
Dental
A full-arch case is a five-figure treatment. The inquiry behind it was paid for, and it tends to arrive at lunch or after six.
Solar
One signed system is a five-figure job, and you are rarely the only installer the homeowner asked. Being first on the phone matters.
Also a fit
If your customers call, write or fill in a form and then need an appointment, the system works the same way.
How it works
We look at your numbers: how many inquiries you get, how many you reach and what one customer is worth. If it does not add up, we say so.
Opening hours, services, calendar rules and the questions customers always ask. That is your part.
Phone line, calendar, lead sources and scripts in your own wording. You test it by calling it yourself.
You see inquiries, bookings and show-ups. One person at NAMID is your contact for every change.
Pilot program
NAMID Systems is a young company from Zurich. There is no wall of client logos here yet, and we will not invent one.
We are taking on a small group of pilot clients instead. You get the setup at pilot terms and the founder’s full attention. We get honest numbers from a real business.
DRAFTPilot terms and number of open places go here.
Joseph · Founder
Based in Zurich. Background in IT operations in the Swiss financial sector, where systems have to work and be accounted for.
DRAFTFounder photo and full name.
Questions
A one-time setup fee and a monthly fee for running and maintaining the system. Both depend on the size of your business and on how many lines, calendars and lead sources we connect. You get a fixed quote after the first call.
One call and one document. You tell us your opening hours, services, calendar rules and the questions customers always ask. We build the rest, and you test it by calling it yourself.
No. It takes the inquiries your team cannot get to: lunch, rush hour, evenings and weekends. Anything that needs a person is handed over by rules you set.
One named person at NAMID. No ticket queue and no call center.
If your customers call, write or fill in a form and then need an appointment, yes. The examples change, the system stays the same.
Book a call
We go through how many inquiries you get, how many you reach and what one customer is worth. If NAMID is not a fit, you will hear that on the call.
DRAFTBooking calendar goes here (Cal.com or Calendly).
DRAFTE-mail address and phone number.